Legal

Privacy Policy

Last updated: November 2025

Effective Date: November 2025

1. Introduction

Welcome to IQOptz, operated by IQOptz ("we", "us", or "our").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.iqoptz.com or use our software products including IQOptz Core, IQOptz Plan, IQOptz Field, IQOptz Docs, and IQOptz Qts (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

(a) Personal Information

We may collect personal information such as:

  • Name and contact details (email, phone, company)
  • Account login credentials
  • Billing or payment details (if applicable)
  • Communications or support requests you send us

(b) Technical Data

When you use our website or applications, we automatically collect:

  • Device and browser information
  • IP address and usage data
  • Operating system type and version
  • Log data, analytics, and session activity

(c) Project and Usage Data

For our software modules (IQOptz Core, Plan, Field, Docs, and Qts), we may collect:

  • Project configurations, metadata, and optimization data
  • Field progress, inventory details, or quantification data entered by users
  • File uploads (PDFs, JSON, or data files) for operational use

All project and operational data remains the property of the customer.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Services
  • Improve functionality and user experience
  • Process transactions and manage billing
  • Communicate updates, support, and notifications
  • Ensure compliance and security
  • Analyze usage patterns for performance improvement

4. Data Sharing & Disclosure

We do not sell or rent user information.

We may share limited data:

  • With Service Providers: Hosting, analytics, or payment gateways (under strict confidentiality agreements)
  • For Legal Compliance: If required by law or government request
  • Business Transfers: In case of mergers, acquisitions, or restructuring

All shared data is protected using encryption and limited-access controls.

5. Data Security

We use industry-standard security protocols including:

  • Encrypted connections (HTTPS / SSL)
  • Encrypted data storage for sensitive information
  • Access control and monitoring systems
  • Regular audits and backups

Despite these efforts, no digital platform is completely secure. Use IQOptz at your discretion.

6. Data Retention

We retain your personal and project data for as long as needed to provide our Services or comply with legal obligations.

You can request deletion or export of your data by contacting us at [email protected].

7. Cookies & Tracking

Our website uses cookies for:

  • Website analytics (Google Analytics, etc.)
  • Login and authentication
  • UI preferences

You can disable cookies in your browser settings, though some features may not function properly.

8. Your Data Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Export your data

Submit any data requests to [email protected].

9. International Users

Our servers may be located in different regions (e.g., EU, UAE, India). By using our Services, you consent to the transfer and processing of data in accordance with this policy.

10. Updates to this Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a new "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices: